How To Make A Chatbot For Your Website. Do you want to know how to create a chatbot for business? But what is the need to create a chatbot?
To understand the need for a chatbot. Here’s an example.
Tell that you go to a website related to the appointment of a doctor. Now you do not know which doctor to book. You know your problem, you need help to decide on the specialist.
Traditionally, you will call customer service, tell them your problem, they’ll stop you, go to their documents and then answer your query.
With this digital age, the millennium is not much like human contact. They want everything to be from the tip of their finger. Therefore, calling customer care is no longer the desired option.
This is where Chatbots come to the headlines. These Chatbots work as a virtual assistant just like Google Home or Alexa but are specific to your website.
Website visitors can easily chat with these chatbots and get your desired reply in a moment. This is the best way to handle users’ query these days.
It is predicted by Gartner that users will take 85% of their relationship with businesses without any human contact until 2020 and that Chatbot will play a very big role.
In this article, I will cover the way you create a chatbot for your business.
What Can a Chatbot Do?
There are 3 types of chatbots:
In the scripted chatbot, the questions and answers are predefined on which they work. They present the user with some options to select each question and present their solutions based on them. These chatbots cannot handle ambiguity in the context of the response.
These chatbots are supported by artificial intelligence. They can understand the non-standard response and can provide solutions accordingly. However, they cannot provide solutions in graphical material.
This is a type of intelligent chatbot that can show a solution to the graphical interface to the user if a user can perform more effectively using a graphical user interface.
How to Create a Chatbot for a Website?
How to Create Chatbots in HTML – Create Conversation Flow
The first and most important step is to create a conversation stream that you want to design your chatbot. Write the original flow of conversation initially which can be.
Now, think about the different scenarios in which your users can go from the track and include those things in their conversations.
The next step is to go online and play with all the available chatbots and try to break their flow. Look at the different steps in which a chatbot breaks in the conversation and avoid such a mistake in your conversation.
Finally, try to break your chatbot conversation between you and your friends. Do everything to ensure that your chatbot is ready for any scenario.
How to create chatbot – repeat it in API.AI
API.AI is one of the linguistic processing units. It can understand user texts that are received as text or speech. It is one of the most effective platforms available to understand the text of users. Understand with an example;
A user is trying to order the mobile phone of the Samsung S10 + model on the website, so the user type – “My name is Peter and I want to purchase the model S10 + blue colour Samsung Mobile”. Now API.AI explains it;
Intent: purchase _mobile
Model: S10 +
This is the simplest example. API.AI can process similar or complex requests similarly.
How to create a chatbot for a website – merge with external code
The next and most important step is to merge with the external code. Heroku is one of the best external codes to make the app. If you are working in Python, then you need the following code from Heroku;
req = request.get_json
#process to do your thing and decide what response should be
res = processRequest(req)
# Response we should receive from process request (you’ll need to write some code called process request and make it return the below, the weather webhook example above is a good one).
“speech”: “speech we want to send back”,
“displayText”: “display text we want to send back usually matches speech”,
“source”: “your app name”
# Making our response readable by API.AI and sending it back to the service
response = make_response(res)
response.headers[‘Content-Type’] = ‘application/json’
If you are able to receive requests and make requests, your app and API.AI will be able to work together.
How to create chatbots – Use the database
Heroku lets you update and set up the database very easily. Postgres add on is best to choose from. This blog post will help you set up and run the database in Heroku.
How to create a chatbot in HTML – Amalgamate with Slack
Integration with other messaging services may not be similar to the integration with sluggish, but it will give an idea on how to work on other platforms. One must complete the 2-authorization process in the sluggish.
When working with API.AI, follow these steps; Create a conversation in API.AI, go to the integration, go back to the sluggish and do as per the instructions are given in slack. Post it, you have to change the event URL to your app URL.
How to Create a Chatbot for a Website – Processes of Asynchronous
Flask can be used to run the app. It’s a bunch of code that is extremely useful for getting information on the internet. For a secondary process, Redis & Celery can be used. Instructions for adding Redis & Celery are provided in many sources.
The Most Powerful Platform to Create a Chatbot
Chatfuel is a power-packed platform with various exciting features. Some of them are collecting user information using forms in messengers, allowing user interaction with bots in one click, content card, user request form, allowing users to spread updates, etc.
2. Flow XO
Ready Reckoner is looking for a chatbot with a visual editor, you need a Flow XO. This platform can provide integration up to 100. It is also made with pre-built templates.
3. Beep Boop
Beep Boop is the platform in which there is an easy way to make dull bots. It also provides an end-to-end experience for developers.
Chatbots are now required to run a business through digital media marketing. It’s never too late to create your own customized chatbots and provide a better experience for your user. Learn every trending aspect of digital marketing for your business to flourish.